Community Integration Worker (CIW)
Please cite Reference Number 2020-021 when applying for this position.
Job Title: Community Integration Worker (CIW)
Closing Date: 5pm Thursday 22nd October 2020. Applications received outside of this time will not be considered.
Proposed Interview Date (s): 1st / 2nd week in November 2020
Taking up Appointment: To be confirmed upon offer of post. A panel may be created for this campaign.
Organisational Area: CHO MLM – Longford / Westmeath Mental Health Services
Location of Post(s):Rehab and Recovery Services, Longford/Westmeath Area.
Details of Service: The government’s health reform programme, Future Health, aims to improve the population’s health; assist health services staff to improve services to the public; and demonstrate to taxpayers that value for money is being delivered. The CHO8 Midlands, Louth & Meath (MLM) provides mental health services across 6 counties and cover a population of over 600,000. HSE Mental Health Services in Ireland are organised on a geographical basis, with Community Mental Health Teams providing most of the support to people in local areas (typically one or two teams for approximately 50,000 population). There are Community Mental Health Teams specifically for people under 18 and those over 65, as well as those with particular needs such as intellectual disabilities, with the majority of teams providing supports to the rest of the population. There are also in-patients units, typically attached to general hospitals, and there is usually one unit for approximately 300,000 population. The Community Mental Health Teams work closely with the in-patient units. Community Mental Health Teams are multi-disciplinary and are the main instrument in delivering community based mental health supports.
Reporting Relationship: The candidate will report directly to the Principal Social Worker (Longford/Westmeath Mental Health Service).
Purpose of the Post: The continued development of recovery oriented services is a key priority of mental health services. The development of the National Framework for Recovery in Mental Health (2018-2020) sets out an understanding of recovery and recovery oriented services, the core values that underpin it and the actions & measures that support such a service. This is also in line with Living Life Well / Goal 5 of Mental Health Irelands strategy – Empowerment – from Ideas to Actions (2019 – 2021). This Recovery service development is a collaboration between CHO MLM and Mental Health Ireland. The focus of this post is to support people with lived experience of mental health challenges to maximise optimal engagement and integration in their own community. The Community Integration Worker will empower people with lived experience of mental health challenges who are supported by the CHO MLM mental health services in Longford/Westmeath by actively promoting their recovery through a strength based person centred approach. The post holder will liaise with the community, voluntary sector and statutory sectors to signpost and navigate people with lived experience of mental health challenges to appropriate supports and services. To work with the people with lived experience of mental health challenges and families to enhance skills to live a life of their choosing in the community by supporting people to:
• Manage everyday life activities
• Access recovery education
• Have opportunities for social contact and support
• Access mainstream social pursuits
• Access new roles and maintaining social roles that are valued
• Maintain relationships and foster and develop new relationships
The Community Integration Worker and the Mental Health Team will be involved in the evaluation and review of this service, and the Community Integration Worker will attend all necessary meetings with key statutory HSE teams. The Community Integration Worker will be responsible, where appropriate, for accompanying individuals to their appointments, and other activities within their locality. The location of the Community Integration Worker place of work may change.
Qualifications and/ or experience
Eligible applicants will be those who on the closing date for the competition:
(i) Possess the relevant QQI Further Education and Training FETAC Level 5 Certificate in Health Service Skills or Healthcare Support.
or (ii) A relevant healthcare qualification.
Have experience of working in a community & / or voluntary setting in Community Development, Social Care or equivalent
The successful candidate must demonstrate:
• a strong and demonstrable commitment to recovery informed by lived of mental health challenges or family member mental health experience
• A track record and demonstrable competence in the support and development of projects and new initiatives that promote positive mental health
• Experience of group facilitation or similar engagement process with service users and family members as relevant to this role
• Experience of working collaboratively with internal and external stakeholders as relevant to this role
• Active involvement in mental health recovery education.
At least 2 years’ experience working in a relevant field.
- Desirable Recovery focused, adaptable, accountable, resilient individual
- Excellent communicator, with the ability to support empowerment of people with lived experience of mental health challenges
- Knowledge in the field of mental health services and National Framework for Recovery In Mental Health and associated guidance documents
- Drivers Licence and access to own transport
- Passion for recovery, with the ability to work in a constantly changing environment with a problem-solving attitude
Principal Duties and Responsibilities
A. Clarity of Purpose
- Support the delivery of a community service, within the context of a social inclusion and recovery approach, which is designed to empower people to find and maintain hope, re-establish a positive identity, build a meaningful life and community connections and take responsibility and control of their own recovery journey.
• Develop and maintain a trusting and professional relationships and act in a supportive and empathetic manner, based on respect and equality that promotes their hope, self-determination and opportunity.
Provide support through empowering people in the following areas:
• Assisting and delivering wellbeing support options through recovery education, social and recreational activities
• Accompany and support people in attending community venues /activities as required
• Maintain effective relationships and partnerships with external agencies
• Assist the team and people with lived experience of mental health challenges and their families in building, promoting and maintaining contacts in the community which enable people to work towards recovery and achieve lives of their choosing.
• Promote positive health choices and healthy life styles which promote well-being
• Work towards reducing the stigma experienced by those with mental health challenges.
• Advocate for people as appropriate.
• Support Self Advocacy
• Providing advice and support in relation to accommodation and tenancy
• Implement coproduced care plans with the people using the services and provide support at individual care plan reviews
• Ensure that the person is at the centre of their decision making and be sensitive to difficulties encountered by people using the services.
• Under supervision and guidance, work with people with lived experience of mental health challenges to improve or develop social and community living skills as identified by them within their individual care plan.
• Be flexible and work such hours to meet the needs of the clients as are required for the post which can involve evening and weekend work on a shift/rota basis
• Travel to, and work at, other mental health locations as required for the role of Community Integration Worker
• Staff are required to have business class insurance, which indemnifies the HSE, on their own vehicles for the transporting of clients during working hours and travelling between different services.
B. Professional Knowledge & Experience
• A human rights strength based approach
• An understanding of the needs of people moving from residential supported accommodation to more independent living with appropriate support
• An understanding of recovery principles and a recovery-oriented ethos
• Knowledge and experience of supporting clients with community integration, signposting and way finding to other services
• Understanding of mental health, alcohol, drugs and other issues for persons living with a Mental Health Challenge
• Knowledge of what is necessary to assist people to settle and sustain their tenancy
• A working knowledge of and competence in use of Word, Excel and Email
C. Effective Communication
• Maintain clear, accurate, timely and complete written records / documentation. This is completed with consultation from professionals of the mental health team
• Liaise with mental health team colleagues and comply with all policies and procedures of the Longford/Westmeath Mental Health Services
• General administration and/or communication as required for example; sending emails, completing daily notes and reports, answering / making telephone calls
• Demonstrate effective listening skills and understanding when engaged by others, having chosen the most appropriate method and forum of communication
• Attend, and actively participate with the mental health team
Ensure strong communication processes with Line Manage
D. Team & Partnership Working
• The ability to build and maintain relationships with colleagues and other stakeholders and work in close co-operation with the mental health team, representatives of relevant statutory, voluntary and regulatory bodies support the empowerment of people with lived experience of mental health challenges in achieving a life of their choosing.
• Proactively seek out opportunities to reach out into the community for the benefit of people who use mental health services.
The ability to work both independently and collaboratively within a dynamic team and multi stakeholder environment
• The ability to coach and support individuals in achieving their recovery goals.
• Flexibility, adaptability and openness to working effectively in a changing environment and outside agreed working hours as planned in advance.
• An ability to support, develop and empower people in a challenging environment and within existing resources.
• The ability to be empathetic to others with different experiences and present the views of others fairly, accurately and objectively as required.
• Share relevant knowledge and skills across the team.
• Demonstrate an understanding of the critical role of internal and external relationships and recognise and respect the expertise and contribution of others.
E. On-going Commitment to Development
• Conduct yourself in a professional, caring, respectful, helpful & courteous manner at all times.
• Maintain the highest levels of confidentiality at all times, both during and after employment.
• Demonstrate a willingness to learn and implement new skills and knowledge to competently fulfil the requirements of the post.
• Take ownership of your continuous personal development to maximise your potential and contribution, including maintaining your supervision file, Individual Development Plan/Performance Improvement Plan and completed training records/records of evidence.
• Work with your Line Manager to identify personal strengths and areas for development and set clear and challenging operational, developmental objectives and performance indicators as part of the Performance Management System.
• The ability to adapt to a changing environment.
• The ability to embrace change and adapt local work practices accordingly by finding practical ways to make policies work in conjunction with the mental health service and other agencies.
• Applying your best endeavours to achieve your agreed operational & developmental objectives.
• Undertake, and participate positively, in essential and appropriate training (internal and external) as scheduled.
• Participate in, and contribute positively to, supervision and performance management reviews with your Line Manager in an open and receptive manner.
• Be open to giving and receiving feedback.
• Understand and use appropriate computer systems and programmes as required.
F. Continuous Improvement & Results Delivery
• Demonstrate initiative, innovation and contribution to the climate of continuous improvement (e.g. self, systems, practices, processes, service delivery, efficiencies)
• Contribute effectively to a cost conscious and value for money culture
• Suggest and present ideas for improvement and be actively involved in their implementation
• Plan and organise own work to achieve results that are aligned with personal objectives
• Demonstrate the highest standards of commitment, personal accountability & conscientiousness
• Seek and give help as required to achieve objectives/overcome barriers
• Manage your own time effectively to achieve deadlines
• Be aware of, and understand the functioning of mental health services
• Members of staff are expected to treat those with whom they come into contact in a courteous and respectful manner in accordance with the Dignity at Work Procedure.
• Staff are expected to demonstrate their commitment to their regular attendance and the efficient completion of all tasks allocated to them.
• All staff must comply with the HSE Smoke Free Policy and associated procedures .
• All staff must take care of their own health and safety and that of people who may be affected by what they do (or do not do).
• All staff must co-operate with others on health and safety, and not interfere with, or misuse, anything provided for their health, safety or welfare.
• All staff must follow the training they have received when using any work items their employer has given them.
• The Community link worker will endeavour to ensure the on-going confidence of the public.
• The Community Integration Worker will maintain high standards of personal accountability.
The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Other requirements specific to the post Garda clearance.
- Appropriate references.
- Full driving licence and own transport required.
- Salary HSE GRADE IV (salary scale April 2017)
- Annual Leave 24 days
- Contract Length 12 Month Fixed Term Contract
- Probation 3 months
Short Listing Applicants will be short listed for interview based on the information supplied on their CV and letter of application at the closing date. Criteria for short listing are based on the requirements of the post as outlined in the post specific requirements, duties, skills, competencies and/or knowledge section of this job specification.
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