Vacancies at Mental Health Ireland

Solace Café Operations Manager,

Crisis Resolution Services, Galway

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Solace Café Operations Manager

Crisis Resolution Services, Galway

 1x Full Time, on a 24 month Specified Purpose Contract, working 35hrs per week

The salary for this post is analogous with HSE 2020 Salary Scale plus 8%, in line with October 2023 WRC agreement on Section 39 Pay. In line with HSE Grade VI, Point 2, €49,710 (plus the 8%). The Salary for the post will be €53,687 (inclusive 8%) pro rata. The salary for the position has been set at a level that incorporates any allowances for unsociable or out of hours working.

PLEASE QUOTE REFERENCE NUMBER JOB REFERENCE NO 2024-017 WITH YOUR APPLICATION. EMAIL ONLY PLEASE.

Crisis Cafés/Solace Cafés provide out-of-hours access to mental health services for adults in a café style/non-clinical safe environment through, peer support, crisis intervention and recovery-based supports and services. The café service supports individuals and their family members/carers experiencing mental health distress to draw on their strengths, resilience, and coping mechanisms to manage their mental health and wellbeing. Attendees can access coping strategies, one to one peer support, psychosocial and recovery supports provided by paid core staff, assisted by a team of appropriately trained peer connectors, working on a pro-rata basis. Those who attend will be signposted to relevant mental health and wellbeing services and community supports as required. The Solace Café Operations Manager will be able to directly refer the service user, if needed and meeting core criteria to the Crisis Resolution Team (CRT), who will provide a triage function to support an appropriate intervention or referral pathway.

 Objectives:

  • To increase access to support for people experiencing, mental health distress or are experiencing a crisis by providing clear supports and an effective pathway to services provided by the HSE and other community supports.
  • To provide an alternative care pathway for individuals in times of mental health distress to support better outcomes for café customers.
  • To offer a supportive, calm, safe and reassuring environment for people experiencing or in recovery from a period of mental health distress that is responsive to the individual needs of people attending.
  • To provide a responsive and tailored approach to support the improvement of the mental health and wellbeing of people using the service.
  • To support individuals, their family, carers, and supporters on their recovery journey.

Purpose of the Post:

This is a management role for a healthcare professional. The Solace Café Operations Manager will manage all planning and operational functions of the Café, providing oversight on the day-to-day operation of the crisis café and leadership across the service. Acting as a line manager, the Operations manager will work to ensure the service is of the highest quality and will support the continued growth and development of the service.

The Solace Café Operations Manager will lead the team, in providing peer support and practical assistance to café customers and will facilitate and support information sharing to promote choice, self-determination and opportunities for connection with local communities. They will manage relevant linkages with other mental health services and community-based support programmes. The Solace Café Operations Manager will work alongside café customers on a one to one and / or group basis.

How to apply:

To apply for this position, please submit a cover letter setting out your reasons for applying for the position along with your Curriculum Vitae to recruitment@mentalhealthireland.ie

Closing date for applications is 12 noon on 9th August 2024.  Applications received outside this time will not be consideredApplications received outside this time with not be considered. Shortlisting will be carried out based on the information received in your CV and letter of application. Interviews will be held on week commencing 19th August 2024. For informal enquiries, please contact Maria McGoldrick contact details are maria.mcgoldrick@hse.ie

Please ensure to include the relevant Job Reference Number 2024-017 in your letter of application and CV.

                                     

Job Description

Peer Connector (Relief Staff)

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Peer Connector (Relief Staff)

The salary for this post is analogous with HSE 2020 Salary Scale plus 8%, in line with October 2023.

WRC agreement on Section 39 Pay. The salary for this post is analogous with HSE 2020 Salary Scale plus 8%, in line with October 2023 WRC agreement on Section 39 Pay. In line with HSE Grade IV, Point 4 €33,508 (plus the 8%) per annum. The Salary for the post will be €36,188 (inclusive 8%) per annum. Your salary will be €18.81 per hour on a Casual Contract. The salary for the position has been set at a level that incorporates any allowances for unsociable or out of hours working.

PLEASE QUOTE REFERENCE NUMBER JOB REFERENCE NO 2024-016 WITH YOUR APPLICATION. EMAIL ONLY PLEASE.

Community Healthcare West is partnering with Mental Health Ireland to continue the development of the Community Café service through the employment of Peer Connectors. These posts are guided by the National Framework for Recovery in Mental Health (2018-2020), Sharing the Vision 2020 -2025 and are in line with Mental Health Ireland’s strategy– Mental Health for All – Hope, Strength & Action (2022- 2024) Priority Area 1, Objective 1.

The Mental Health Services of Community Healthcare West provides a secondary mental health service to adults in Galway Mayo & Roscommon. Services are primarily community oriented, and recovery focused with multi-disciplinary community mental health teams working in defined geographical catchment areas. Specialist teams provide a multi-disciplinary service in Mental Health & Intellectual Disability, Psychiatry of Later Life and Rehabilitation and Recovery.

The key purpose of the Café is to provide an out-of-hours mental health peer support service in a café environment. The peer support will be offered in an accessible, safe and inclusive space. The aim is to provide a service to individuals, their family and supporters who need support with (ongoing management of a mental health challenge) maintaining their mental health & wellbeing. The role will also involve recovery working practices to assist with navigating local services and engaging with the mental health services. Service users who present to the Community Café will be supported through A&E if necessary and under conditions to be set by the clinical leadership of CHW mental health Team Lead.

This initiative has three aims:

  • To add out-of-hours capacity to support those experiencing mental health distress.
  • To demonstrate a socially innovative model for mental health services and potential for extension to other areas.
  • To deliver a service that is person centred based on expressed need and developed through consultation and coproduction.

The initiative will implement some significant innovations in pathway design:

  • To provide significant engagement and contact with individuals outside of typical service working hours.
  • To support some individuals through A&E each evening the Community Café is open where appropriate and when necessary.
  • To gauge user satisfaction using a model.
  • To demonstrate the value of the co-production process used during the design and delivery of the service.
  • Implement the evaluation of the initiative and produce a case study to support and justify further investment, enhancement and extension of the service.

How to apply:

To apply for this position, please submit a cover letter setting out your reasons for applying for the position along with your Curriculum Vitae to recruitment@mentalhealthireland.ie

Closing date for applications is 12 noon on 2nd August 2024.  Applications received outside this time will not be consideredApplications received outside this time with not be considered. Shortlisting will be carried out based on the information received in your CV and letter of application. Interviews will be held on week commencing 12th August 2024.

For informal enquiries, please contact our Maria McGoldrick contact details are maria.mcgoldrick@hse.ie Please ensure to include the relevant Job Reference Number 2024-016 in your letter of application and CV.

 

Job Description

Solace Café Service Coordinator

 Crisis Resolution Services, Galway

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Solace Café Service Coordinator

Crisis Resolution Services, Galway

1x Part Time, on a 24 month Specified Purpose Contract, working 25 hours per week per week. The salary for this post is analogous with HSE 2020 Salary Scale plus 8%, in line with October 2023 WRC agreement on Section 39 Pay. In line with HSE Grade V, Point 1, €43,628 (plus the 8%). The Salary for the post will be €47,118 (inclusive 8%) pro rata. The salary for the position has been set at a level that incorporates any allowances for unsociable or out of hours working.

PLEASE QUOTE REFERENCE NUMBER JOB REFERENCE NO 2024-018 WITH YOUR APPLICATION. EMAIL ONLY PLEASE.

Crisis Cafés/Solace Cafés provide out-of-hours access to mental health services for adults in a café style/non-clinical safe environment through, peer support, crisis intervention and recovery-based supports and services. The café service supports individuals and their family members/carers experiencing mental health distress to draw on their strengths, resilience, and coping mechanisms to manage their mental health and wellbeing. Attendees can access coping strategies, one to one peer support, psychosocial and recovery supports provided by paid core staff, assisted by a team of appropriately trained peer connectors, working on a pro-rata basis. Those who attend will be signposted to relevant mental health and wellbeing services and community supports as required.

Objectives:

  • To increase access to support for people experiencing, mental health distress or are experiencing a crisis by providing clear supports and an effective pathway to services provided by the HSE and other community supports.
  • To provide an alternative care pathway for individuals in times of mental health distress to support better outcomes for café customers.
  • To offer a supportive, calm, safe and reassuring environment for people experiencing or in recovery from a period of mental health distress that is responsive to the individual needs of people attending.
  • To provide a responsive and tailored approach to support the improvement of the mental health and wellbeing of people using the service.
  • To support individuals, their family, carers, and supporters on their recovery journey.

Purpose of the Post:

This is a role for in person with personal experience of mental health recovery. The Solace Café Service will support the Solace Café Operations Manager with the planning and operational functions of the Café and providing oversight on the day-to-day operation of the crisis café and the provision of quality peer support services.

The Solace Café Service Coordinator will provide leadership on shifts across the service and will supervise designated peer connector staff. The Solace Café Service will work alongside peer support staff to ensure services are of the highest quality and support the continued growth and development of the service.

How to apply:

To apply for this position, please submit a cover letter setting out your reasons for applying for the position along with your Curriculum Vitae to recruitment@mentalhealthireland.ie

Closing date for applications is 12 noon on 9th August 2024.  Applications received outside this time will not be consideredApplications received outside this time with not be considered. Shortlisting will be carried out based on the information received in your CV and letter of application. Interviews will be held on week commencing 19th August 2024. For informal enquiries, please contact Maria McGoldrick contact details are maria.mcgoldrick@hse.ie

Please ensure to include the relevant Job Reference Number 2024-018 in your letter of application and CV.

                                     

Job Description